Solutions

Software Support and Maintenance

Prima provides superior software support for HPE CM/HP TRIM, Onstream's Trapeze Suite and RapidRedact, as well as Kapish's suite of products including Kapish Explorer to customers and partners throughout North America.

There are four priority levels for software support calls:

Our HP RM (formerly TRIM) implementation ran extremely smoothly and was on time and on budget. With the help of the Prima team our office streamlined its operations greatly. The knowledge transfer we received from Prima further enabled our internal team to move forward with our own initiatives and we plan to be paperless by early 2017. This saves greatly on staff time and our budget has recognized additional savings in storage, paper and ink cartridges. Prima expertly handled our project from the planning to training and implementation. We would have no hesitation in recommending Prima.