Solutions

Software Support and Maintenance

Prima provides superior software support for HPE CM/HP TRIM, Onstream's Trapeze Suite and RapidRedact, as well as Kapish's suite of products including Kapish Explorer to customers and partners throughout North America.

There are four priority levels for software support calls:

Prima staff have extensive experience with TRIM which translates into a wealth of knowledge that they share with clients to assist software administrators and end-users with implementing and operating TRIM. In addition to providing the software, Prima employees demonstrate a thorough understanding of records management fundamentals which they applied to ensure that our records management program received the maximum return on investment from TRIM.