Solutions

Software Support and Maintenance

Prima provides superior software support for HPE CM/HP TRIM, Onstream's Trapeze Suite and RapidRedact, as well as Kapish's suite of products including Kapish Explorer to customers and partners throughout North America.

There are four priority levels for software support calls:

I have had the pleasure of working with the team from PRIMA since July of 2013. They have always been courteous, efficient and professional from the very beginning. From the simplest questions that I have to the most extreme case of a total computer crash at our office, they treat every call as if it’s the most important thing they have to do that day. I have NEVER had the frustration of waiting to have a problem solved or a question answered. We are very fortunate here at East End Dental to get to work with such a great company.